Privacy Policy | Meltdown Creative Works Inc.

1. Introduction

Meltdown Creative Works Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website meltdown-creative.com (the "Site") and use our services.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out the contact form on our Site (name, email address, phone number, and message content)
Request a quote for our services
Communicate with us via email or other channels
Opt in to receive SMS/MMS messages from us

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used to analyze trends, administer the Site, and improve user experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and fulfill your requests
To provide quotes and communicate about our services
To send promotional and marketing communications (with your consent)
To send SMS/MMS messages if you have opted in
To improve our website and services
To comply with legal obligations

4. SMS/MMS Messaging Policy

If you opt in to receive SMS/MMS messages from Meltdown Creative Works Inc., the following terms apply:

You consent to receive recurring marketing, promotional, and customer care SMS/MMS messages from Meltdown Creative Works Inc., sent using an automated telephone dialing system (ATDS).
Message frequency varies; you may receive up to 4 messages per month.
Message and data rates may apply. Please check with your mobile carrier for details.
You may opt out at any time by replying STOP to any message. Upon opting out, you will receive a single confirmation message and no further SMS/MMS messages will be sent.
For assistance, reply HELP to any message or contact us at jeremy@meltdown-creative.com.
Consent to receive SMS/MMS messages is NOT a condition of purchase of any goods or services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, provided those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or in response to valid legal processes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar tracking technologies to enhance your browsing experience. You can configure your browser to refuse cookies, but some features of the Site may not function properly without them.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party site you visit.

9. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications at any time

To exercise any of these rights, please contact us at jeremy@meltdown-creative.com.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Meltdown Creative Works Inc.
716 East Empire St., Suite 1
Bloomington, Illinois 61701
Email: jeremy@meltdown-creative.com